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General: Can't open Ulysses project

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      CommentAuthoralberteddu
    • CommentTimeOct 6th 2011
     
    Hi,

    I'm trying to open a project using Ulysses 2.1 (non Appstore), but the app fails to load and the progress bar is stuck. The progress bar stops at different percentages depending on the project (weird). It's strange because seven days everything was working fine.

    Is this a known bug?

    Thank you.
    Alberto
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      CommentAuthormax
    • CommentTimeOct 7th 2011
     

    Hi alberteddu,

    we'd need some details here, please.

    There's an app called "Console" on every Mac. You can find it in the Applications folder, then the subfolder called "Utilities". You'll also find it using Spotlight. When it's open, select "All Messages" on the left hand side and optionally type a filter "Ulysses" in the upper right corner. You'll then see error output from Ulysses. This is what we'd like to have.

    The best will be you send it to support@the-soulmen.com and we'll see that we fix this issue for you!

    Max

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