Not signed in (Sign In)

Vanilla 1.1.9 is a product of Lussumo. More Information: Documentation, Community Support.

    •  
      CommentAuthordejsoul
    • CommentTimeMay 10th 2012
     
    Couple minutes ago (just before I signed-up for this forum) I've purchased Ulysses 2.1.3 from Apple Store. Until now I didn't receive any proof of purchase (receipt, confirmation e-mail, my name on Ulysses app when I open "About", etc.) neither from Apple Store, nor from PayPal, nor from "The Soulman"!?
    I presume "The Soulman" should be happy for another paid user (and Ulysses costs $20) and should send a "thankyou" e-mail!
    Nothing of all I metioned above!?
    Is there any of you who had such unpolite experience. And, regarding possible answer from "The Soulman", it is not acceptable to try to hide behind Apple Store or PayPal.
    What I need is receipt, that is, proof of purchase in confirmation e-mail.
    Thank you.
    •  
      CommentAuthorgoetz
    • CommentTimeMay 10th 2012
     
    You will receive a receipt via e-mail by Apple. Usually, this e-mail will be sent to you in a matter of hours to the e-mail address of your App Store account. The Soulmen does not issue receipts anymore since the whole purchase process is handled by Apple. We only provide the product. In fact, we don't even have access to the e-mail addresses of customers who purchased Ulysses. Thus, we cannot send "thank you" e-mails or any kind of proof of purchase to customers.